Product
AI-enabled experiences that solve real problems and earn adoption.
Product · Operations · Transformation · Delivery
Kyle Poupore · Product & Operations Executive
I turn ambition
into operating results.
The throughline
My career has never fit neatly into one function. That range is the point: I connect the product, people, operating model, and execution needed to make transformation real.
Executive snapshot
I know how to scale.
I thrive when it is time to build.
I build AI-powered products, operating models, and teams that move complex organizations from intention to measurable impact.
Enterprise experience taught me scale. Growth-stage companies taught me how to build. I bring both.
Read my professional story ↗200%AI Assistant engagement growth
66 → 85%Self-service containment
1Design patent awarded for comprehensive AI experience
2×Industry awards for supported work
15+ yrsLeading products, teams & delivery
What I do
Build what makes change stick.
The product is only part of the system. I build the structure around it, too.
Operations
Operating models, governance, analytics, and release readiness that create durable execution.
Transformation
Cross-functional change connecting technology, people, process, and measurable outcomes.
Delivery
Disciplined execution from discovery through rollout, adoption, and improvement.
Selected work
Evidence, not adjectives.
Representative examples of adoption, operating change, and customer-led product work.
Enterprise AI
Scaled AI self-service
Increased engagement 200%, improved containment to 85%, and reduced support demand by about 1,000 cases each month.
Product operations
Built the machinery for scale
Connected product, PMO, GTM, sales, implementation, and services through clearer governance and shared success measures.
Data & Intelligence
Turning fragmented data into proactive insight
Standardized product adoption analytics, led the creation of a centralized data lake combining disparate databases, and applied machine learning and an automated AI assistant to proactively surface insights and trends.
Customer insight
Turned feedback into better products
Built customer and product advisory forums that moved clients from conversation to co-creation and early pilots.
Where I create value
The title can vary.
The mandate is consistent.
Give me a consequential, cross-functional challenge that needs product judgment, operational discipline, stakeholder leadership, and the range to carry it through.
Mandates I'm exploring
I lead with clarity, candor, and trust. I set a high bar while giving people the context, ownership, and support to do their best work.
Leadership & culture ↗Start a conversation
Need a leader who can connect the strategy to the operating result?
I'm interested in ambitious teams and meaningful problems where product, operations, people, and transformation meet.
